Legal
Terms and Conditions of Use for Kelearn
Last updated
16 August 2026
Adopted by KeLearn on this date, carried over from the previous website. This is not legal advice.
Not published on this page
One section has been removed from this page.
Section 11 of the Terms carried over from the previous website is not published here. It stated an employment-outcome commitment for which KeLearn has not supplied evidence, and an outcome claim that cannot be evidenced is not published on this site: under section 21(4) of the Consumer Protection Act, 2019, whoever publishes an advertisement answers for it alongside the advertiser, and the CCPA's Coaching Sector Guidelines of 13 November 2024 treat an unsupported service claim as misleading. Replacement wording is with KeLearn. The section numbering below is left exactly as published, so that nothing else on this page appears to have moved.
Welcome to Kelearn! These Terms and Conditions of Use ("Terms") govern your access to and use of the kelearn.com website ("Site") and all educational products and services offered by Kelearn, which is the e-learning brand of Kerala State Electronics Development Corporation Ltd (KELTRON), a Government of Kerala undertaking.
By accessing or using our Site and services, you ("User," "you," or "your") are agreeing to comply with and be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site or services.
1. Acceptance of Terms
1.1. Agreement: These Terms constitute a legally binding agreement between you and Kelearn. Your continued use of the Site signifies your acceptance of these Terms.
1.2. Changes to Terms: Kelearn reserves the right to modify, add, or remove portions of these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
2. Eligibility and User Account
2.1. Eligibility: Our services are primarily intended for students and individuals up to 35 years of age. By using our Site and services, you represent that you are at least 18 years old or are accessing the services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
2.2. Account Registration: To enroll in courses or access certain features, you may be required to register for an account. You agree to provide accurate, current and complete information during registration; to maintain and promptly update that information; to maintain the confidentiality of your account username and password; and to be solely responsible for all activities that occur under your account. You must notify Kelearn immediately of any unauthorized use of your account.
2.3. Account Termination: Kelearn reserves the right to suspend or terminate your account and access to services at its sole discretion, without notice, for any violation of these Terms or for any other reason, including but not limited to abusive conduct, non-payment, or unauthorized use.
3. Course Enrollment, Fees, and Refunds
3.1. Course Enrollment: Enrollment in our Medical Coding, Medical Transcription, Medical Scribing, and other healthcare documentation programs is subject to availability and meeting specific eligibility criteria for each course.
3.2. Course Fees: All course fees are clearly stated on the respective course pages. Fees are payable as per the payment schedule outlined for each course. Payment obligations are non-cancelable.
3.3. Payment Methods: Fees are typically paid via Demand Draft (DD) in the name of Kerala State Electronics Development Corporation Limited, payable at Thiruvananthapuram, or through other secure payment gateways as specified. We do not store sensitive financial details directly on our servers.
3.4. Refunds: Once course fees are paid and you have attended batches or accessed course materials, fees are generally non-refundable. In exceptional cases, where a serious or special reason is provided (for example, prolonged illness with a medical certificate, or a new job appointment preventing attendance with an appointment letter), a refund inquiry may be initiated. If approved, administrative charges (for example, 10% or 25% of the course fee) may be deducted, and the remaining amount will be processed as per Kelearn's refund policy applicable to the specific course at that time. Transfers to another course may be offered as an alternative to refunds where applicable.
3.5. Installments: Payment in installments may be available for certain courses, subject to specific terms and conditions outlined for that particular course.
4. Intellectual Property Rights
4.1. Ownership: The content of the pages of this website, including but not limited to the design, layout, look, appearance, graphics, course materials, videos, text, software, and all other materials provided as part of the services ("Kelearn Content"), is owned by or licensed to Kelearn and KELTRON. It is protected by copyright, trademark, and other intellectual property laws.
4.2. Limited License: Kelearn grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Kelearn Content solely for your personal, non-commercial educational purposes related to the course(s) you are enrolled in.
4.3. You are expressly prohibited from:
- Reproducing, redistributing, publishing, displaying, performing, modifying, adapting, or creating derivative works from any Kelearn Content without our express written permission.
- Copying, downloading, capturing, reproducing, broadcasting, or transmitting any part of the course materials or content in any way except for your personal, non-commercial use.
- Renting, leasing, sub-licensing, loaning, translating, merging, adapting, or varying the Training Materials or Documentation.
- Altering or modifying any part of the Training Materials or Documentation, or permitting them to be combined with or incorporated into any other materials.
- Distributing or commercially exploiting the content.
- Removing or altering any copyright, trademark, or other proprietary notices from the Kelearn Content.
4.4. Trademarks: All trademarks reproduced in this website which are not the property of, or licensed to, Kelearn are acknowledged on the website.
5. User Conduct and Responsibilities
5.1. Lawful Use: You agree to use the Site and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
5.2. You shall not:
- Engage in any conduct that is unlawful, fraudulent, defamatory, abusive, harassing, or otherwise objectionable.
- Impersonate any person or entity, or falsely state or misrepresent your affiliation.
- Upload, post, or transmit any material that contains viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
- Interfere with or disrupt the security of the Site or services, or servers and networks connected to the Site.
- Attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Kelearn server, by hacking, password "mining," or any other illegitimate means.
- Cheat, plagiarize, or engage in any dishonest academic behavior within our learning programs.
5.3. Information Accuracy: You are responsible for ensuring that any information or materials available through this website meet your specific requirements. We are not liable for any inaccuracies or errors in the information and materials, though we strive for high accuracy.
6. Disclaimer of Warranties
The content of the pages of this website is for your general information and use only. Kelearn provides the Site and its services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the accuracy, timeliness, performance, completeness, reliability, or suitability of the information and materials found or offered on this Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
7. Limitation of Liability
To the fullest extent permitted by law, Kelearn, KELTRON, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; or (d) unauthorized access, use, or alteration of your transmissions or content.
8. Indemnification
You agree to indemnify, defend, and hold harmless Kelearn, KELTRON, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.
9. Links to Other Websites
From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Kelearn's prior written consent.
10. Governing Law and Jurisdiction
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India, specifically the laws of the State of Kerala. Any legal action or proceeding relating to your access to, or use of, the Site or services shall be instituted in a court in Thiruvananthapuram, Kerala, India.
11. Section removed
Section 11 as published on the previous website is not reproduced here; see the note at the top of this page for why, and what happens next. Nothing on this site promises anyone employment. What this market actually looks like (how many openings there are in Kerala, where the rest of them are, and what they pay) is set out on our page on where the jobs are.
12. Contacting Us
If you have any questions about these Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:
Kelearn
Knowledge Services Group, ITBG, Keltron House, Vellayambalam,
Thiruvananthapuram, Kerala, India
Course Advisor: +91 95677 77444
Technical Assistance: +91 98950 70748
Email: help@kelearn.com ยท support@kelearn.com